DBC - Deseret Book
  • Customer Support
  • Salt Lake City, UT, USA
  • Part Time

Starting Date

Immediately

 

Work Location

2240 West 1500 South
Salt Lake City, UT 84104

 

Position Type

Part Time, Afternoon

1:00 pm - 6:00 pm

Or

2:00 pm - 7:00 pm

Saturdays Required

 

Description

  • Cheerfully and professionally assist customers with placing orders, product information, locating packages and customer service concerns via phone, email, and internet
  • Place outbound courtesy calls to customers for special promotions
  • Process phone orders, credits, replacement orders, and correspondence to meet customer needs
  • Assist customers with basic technical support issues
  • Data entry
  • Learn about company products and promote them
  • Approximately 25 hours per week
  • Starting wage $10 per hour

 

Applicants must be available and willing to commit to work through the holiday season and possibly beyond

 

Required Skills

  • Superior customer service and sales skills
  • Excellent computer skills and data entry experience with accuracy
  • Ability to work in fast paced environment as a supportive team member with a positive attitude
  • Type 45 wpm
  • 10-key by touch
  • Bi-lingual English/Spanish a plus

 Benefits

  • Merchandise discount
  • Closed Sundays
  • Great working environment
DBC - Deseret Book
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